Refund & Return Policy

30-Day Return Policy

At BrightNests, customer satisfaction is our priority.

You may request a return within 30 days from the date your order is delivered.

Return Eligibility

Returned items must:

• Be unused and in original condition
• Include the original packaging
• Include all accessories and manuals (if applicable)
• Be accompanied by proof of purchase

Non-Returnable Items

Returns are not accepted for:

• Products damaged through misuse
• Products modified after delivery
• Clearance or final sale items
• Gift cards

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photographs of the item and packaging.

Refunds

Approved refunds are processed within 10 business days after inspection.

Refunds are issued to the original payment method used for the purchase.